General Booking Information
We are closed Mondays for drop-offs or collections.
Arrival/collection times are 10.00 -12.00. Please specify your time of arrival between 10am and 12noon so that we can meet you in our shop.
Payment: 50% is payable on booking and 50% on arrival (or 100% on booking).
Our minimum booking fee per pen booked is £42.00
Delivery and collection times
You can deliver and collect your animals 6 days a week during the following times:
|Tuesday||10am – 12pm|
|Wednesday||10am – 12pm|
|Thursday||10am – 12pm|
|Friday||10am – 12pm|
|Saturday||10am – 12pm|
|Sunday||10am – 12pm|
Our indoor predator proof pens are built on a solid concrete floor, therefore enabling much more thorough cleaning and disinfecting than if they were kept outdoors on grass. Each pen has a generous layer of pine shavings as a flooring and a snug sleeping box containing fresh hay bedding as standard. If you would like to bring along any guinea pig toys or tunnels please do so. If there are any special care requirements, please complete the relevant section on our booking form.
Guinea Pigs can eat a wide range of feed, their diets ranging from dried foods to hay, fruit and veg. Sudden changes to Guinea Pig feed should be avoided so we ask you to bring along your guinea pigs usual feed and any treats they are used to. We can provide drinking bottles and feed bowls however it may be preferrable to bring the bottle and bowl that your guinea pigs are familiar with.
The total fee will be calculated when adding the details of your booking. A non-refundable deposit of 50% is required upon booking, the balance payable on arrival. All prices include VAT at 20%. There is a minimum fee of £42 per pen.
Terms and Conditions
Carriers and boxes cannot be left with us during your animals stay (unless by prior agreement).